At Saif Cargo Services, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website or services.
1. Information We Collect
We may collect the following types of information:
Personal Information
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Name
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Email address
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Phone number
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Billing and shipping address
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Identification details (if required for customs clearance)
Shipment & Service Information
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Pickup and delivery details
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Package description, weight, and value
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Payment and transaction details
Website Usage Data
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IP address
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Browser type and device information
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Pages visited, time spent, and clicks
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Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
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Process bookings, shipments, and deliveries
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Communicate updates about your shipment status
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Handle payments, invoices, and customer support
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Improve our website, services, and user experience
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Comply with legal requirements and customs regulations
3. Sharing of Information
We do not sell or rent your personal data. However, we may share your information with:
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Shipping partners, airlines, transport companies
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Customs and government authorities, if required by law
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Payment processors and financial institutions
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IT service providers for website or system operations
All third parties are required to protect your information and use it only for service-related purposes.
4. Data Security
We use secure systems and industry-standard protection to safeguard your information from loss, misuse, or unauthorized access. However, no digital platform is 100% secure, and we encourage you to protect your login details.
5. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings, but some parts of the website may not function properly.
6. Your Rights
Depending on your location, you may have the right to:
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Access the personal data we hold about you
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Request corrections or updates
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Request deletion of your data (where applicable)
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Opt out of marketing communications
You can contact us anytime to exercise these rights.
7. Data Retention
We keep your information only as long as necessary for business purposes or as required by law, such as customs or tax regulations.
8. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices or content of those websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact us:
Saif Cargo Services
Email: saifcargouae@gmail.com
Phone: +971 55 405 0258
Address: New International City, UAE
